Hospitality is infectious! There is nothing better than creating a positive experience a guest (or me) will never forget. Only a happy, well trained & motivated team can create this. Clear goals, realistic targets, great communication. Thank you Karen From Finance for selling out 5 evenings at The Vine Hotel & my fantastic, loyal team for making it run so well. Also to LINE Wangaratta for spreading joy, greeting & checking in everyone & making such a positive change in the North East! The fun, has just begun!